Delete your Bonbon account

Bonbon: Couples & Love — published by Revolution Sport Company Limited.

How to request deletion

You can delete your account from inside the app. No email is required.

  1. Open Bonbon and go to the Profile tab.
  2. Scroll to Delete account.
  3. Type DELETE to confirm.
  4. Confirm. Deletion starts immediately and you are signed out.

If you can no longer sign in, email erevo.studio@gmail.com from the address on the account and we will delete it for you within 30 days.

What is deleted

DataWhen
Name, email address and profile photoAnonymised immediately
Push notification tokenImmediately
Photos you uploaded to your own album, and your avatarImmediately
Photos you uploaded to a shared albumImmediately
Your pairing with a partnerImmediately — the other person is unpaired and their access to your content is revoked
Daily-question answers, game history, anniversary and streak dataWithin 30 days
Your sign-in account itselfWithin 30 days

What is retained, and for how long

DataWhyRetention
Photos your partner uploaded to the shared album They belong to the other person, not to you. They are returned to that person's own album. Kept for them, until they delete them
Purchase and subscription records Held by Google Play or Apple, not by us, and required for tax and refund handling As required by law
Anonymised analytics and crash reports No longer linked to you once the account is removed Up to 14 months
Deleting the app is not the same as deleting your account. Removing Bonbon from your phone leaves your data on our servers. Use the steps above to erase it.

Deleting only some of your data

You do not have to delete your whole account to remove content: